Six out of 10 consumers say they visit their hairdresser less frequently than they did in 2008, and around a quarter spend less on their appointment, according to Mintel’s latest haircare report. This economising means sales of salon hair products have dropped by 26 per cent, leaving potential for customers to shop for their haircare products in retail outlets including pharmacies. It can be a crowded and confusing market, and you can play an important role in advising customers on the best products to suit their needs.